Effective Date: 05/09/2025
Last Updated: 06/09/2025

Welcome to Oraph BPB. By accessing or using our website https://oraphbpb.com (the “Site”) and purchasing products from our online shop, you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our services.

1. Eligibility

By using our Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

2. Orders & Payments

  • All orders placed on our Site are subject to acceptance and availability.
  • Prices listed are in Tanzanian Shillings (TZS) unless otherwise stated.
  • Payment must be made in full before an order is processed. We accept M-Pesa, Tigo Pesa, Airtel Money, bank transfers, and debit/credit cards.
  • We do not store your full payment details; transactions are securely handled by our payment partners.

3. Shipping & Delivery

  • Delivery times may vary depending on your location and availability of products.
  • We will provide estimated delivery timelines at checkout, but delays may occur due to unforeseen circumstances.
  • You are responsible for providing an accurate delivery address. Oraph BPB is not liable for failed deliveries due to incorrect information.

4. Returns & Refunds

  • Refunds or exchanges are only accepted in accordance with our Return Policy (if available).
  • Products must be returned in their original condition and packaging.
  • Shipping costs for returns are the responsibility of the customer unless the item is defective or sent in error.

5. Use of Website

  • You agree not to misuse the Site, including attempting to hack, distribute viruses, or engage in fraudulent activities.
  • You may not use our Site for unlawful purposes or in ways that could harm Oraph BPB, its customers, or partners.

6. Intellectual Property

All content on this Site, including text, graphics, logos, product images, and designs, is the property of Oraph BPB and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent.

7. Limitation of Liability

  • Oraph BPB shall not be held liable for indirect, incidental, or consequential damages arising from the use of our Site or products.
  • While we take security seriously, we cannot guarantee that transmissions over the internet are completely secure.

8. Privacy

Your privacy is very important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Third-Party Services

Our Site may include links to third-party websites. Oraph BPB is not responsible for the content, services, or practices of these third parties.

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes means you accept the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Tanzania. Any disputes shall be resolved by the competent courts of Tanzania.

12. Contact Us

For any questions or concerns about these Terms, please contact us:

Oraph BPB
Email: oraphbpb@gmail.com
Phone: +255759523711
Website: https://oraphbpb.com